Frequently Asked Questions
Everything you need to know about shopping with Ferraris Boutique.
What shipping methods do you offer?
We provide standard and express shipping options globally. Orders are typically processed within 24-48 hours, and tracking information is sent via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
Are the products at Ferraris Boutique authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from authorized brand distributors and manufacturers.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track the status of my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can also view your order status by logging into your account on our website.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.